Ziwa Doctor Diet A service provided by the Ziwa Doctor Diet Company, a subsidiary of the Ziwa Group.1.
IntroductionThe Ziwa Doctor Diet Company We, a subsidiary of the Ziwa Group, operates the Ziwa Doctor Diet mobile application . This Privacy Policy describes how we collect, use, and share the information you provide when using our App.This Policy is effective as of November 30, 2025.2. The Information We CollectWe strictly limit data collection to the information necessary to provide and manage your dietitian chat service.A. Information You Provide DirectlyWe collect the following Personally Identifiable Information (PII) when you register for an account and use the App:Name: Collected during account registration.Phone Number: Collected during account registration and used for account verification and service communication.Chat Content: The text and information exchanged between you and your assigned Ziwa Group Dietitian via the App's chat function. This includes all communications related to your diet program, food logs, and progress.B. Sensitive Health Data StatementWe do not solicit or store specific medical records, detailed health history, or explicit sensitive medical information. However, please be aware that the Chat Content (discussions with your dietitian about your diet, food intake, and wellness goals) is processed by us solely for the purpose of delivering the personalized diet support service you requested. This data is handled with strict confidentiality.C. Automatically Collected Data StatementWe do not automatically collect data such as device information, IP addresses, usage analytics, or location data.3. How We Use Your InformationWe use the collected information exclusively for the following purposes:Service Provision: To establish and maintain your user account.Communication: To allow you to securely chat with your dedicated Ziwa Group Dietitian.Service Fulfillment: To enable your dietitian to monitor your progress, provide tailored advice, and deliver the Ziwa Doctor Diet program effectively.Customer Support: To respond to your inquiries, concerns, and requests.4. Sharing and Disclosure of InformationWe are committed to maintaining the privacy of your information. We will only share your data as described below:Within the Ziwa Group: Yes, data is shared with our parent company, the Ziwa Group. This sharing is strictly limited to aggregated, non-identifiable business reporting and internal auditing purposes necessary for the Ziwa Doctor Diet Company.Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental request.5. Data SecurityThe Ziwa Doctor Diet Company is dedicated to protecting the integrity and security of your information. We implement reasonable administrative, technical, and physical safeguards to protect your PII and Chat Content from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.6. Your RightsYou have the right to request access to the PII we hold about you, to request corrections to that data, and to request the deletion of your account and all associated data, subject to legal retention requirements. To exercise these rights, please contact us using the information provided below.7. Changes to This PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy within the App and updating the "Effective Date" at the top of this document.8. Contact UsIf you have any questions or concerns regarding this Privacy Policy, please contact us at:Official Company Name: (Ziwa Doctor Diet Company)Dedicated Privacy Contact Email: (Please insert dedicated email address here)